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Custom moderation queues & actions
Rule-based codeless workflows
Custom analytics dashboard
Role-based admin settings
Tailored risk score thresholds
Automated, policy-based actioning
Easy integration with third parties
Built-in resilience and wellness tools
Quickly prioritize and respond to violations with custom moderation queues and actions to streamline the decision making process. Customize content moderation queues by language, abuse area, risk score and more. Add swift actions to remove, suspend, report, or block violative content in one click.
Integrate once to access our API and tap into years of expertise in multiple abuses and over 100 languages, slang, l33tspeak, emojis and more. Automatically receive risk score analysis on text, audio, image, or video content. Define thresholds for automated actioning, or push to prioritized moderator queues, ensuring accurate decisions on the spot. Every action taken by your content moderation team will train our adaptive contextual AI to improve scoring over time and increase accuracy even further. Download the Risk Score Engine Solution Brief
Increase efficiency and reduce moderators’ average handle time (AHT) by leveraging automated rules and actions that require no engineering resources or maintenance. Drag and drop to build custom, policy-guided workflows based on user flags, risk score prioritization, user suspension policies, and more.
Design the exact content moderation processes you want by integrating any third-party tools, including AI models, messaging apps, and case management software. Quickly enforce policies, manage user flags, send notifications, and more, all from a single interface.
Monitor and improve moderator productivity with real-time reporting and analytics. Gain visibility into KPIs such as violation types, language breakdown, moderator efficiency, time to handle, and more.
Keep your platform up-to-date with the latest international regulations such as the DSA and others. Automatically report and take action against illegal content such as terrorism and CSAM. Make better decisions with enhanced violation explainability. Provide visibility by generating transparency reports in a click, and manage user flagging, appeals and notices - all in one place.
Reduce moderator burnout by protecting your team from unnecessary exposure. Leverage in-platform resilience tools to automatically blur sensitive visual content and provide break reminders, guided mindfulness exercises, and more.
Learn how leveraging contextual AI and workflows to automate actioning maximizes efficiency for Trust & Safety teams.
Watch our webinar and learn how Trust & Safety teams can improve efficiency, and do more with less.
The value of content moderators can’t be understated - but the job carries significant risks. Learn how to keep moderators safe and efficient.