Transactions of Trust: Fraud on Online Marketplaces

Online marketplaces rely upon trust: the trust between buyers and sellers, and between users and the platform upon which they engage. However, this essential component of the online ecosystem is being damaged by sustained acts of fraud.

This report maps the activity of one sophisticated fraud operation, serving as a case study of fraudulent marketplace activities. The described operation actively exploits a range of online marketplaces to post fake listings of cars to defraud users. We share the methodology of these threat actors and demonstrate how access to intelligence gathered across the internet can secure platforms and their users.