Business Intelligence Lead

ActiveFence identifies and tracks harmful content protecting the public online and offline. We support technology platforms, corporate enterprises, NGOs and governments as they fight terror, hate speech, disinformation, child sexual abuse, and other malicious activities on the internet. ActiveFence has become a trusted partner to a variety of organizations and currently protects billions of users in the battle against bad actors across the globe.

This is achieved using AI-powered technology and a cross-platform approach, ActiveFence accesses and monitors hidden sources of chatter in the deep and dark web in order to counter malicious activities online. 

Job Responsibilities:

As a business intelligence lead, you will ensure that all parts of our business are data-driven and metric oriented. You will report to the VP operations, and manage cross functional efforts to enhance our productivity. In your role, you will: 

  • Work closely with each department to: 
    • Evaluate and enhance their KPIs, tools, and data collected. 
    • Support their process creation, data-driven decision making, and ability to measure success. 
  • Design, build and deploy BI solutions. 
  • Enhance transparency in the org through dashboard creation, data storing and information sharing. 
  • Vet, integrate and implement tools as needed across the org. 
  • Measure the efficiency of our processes and tools
  • Identify trends and areas for improvement, and support the org through data-driven decision making. 

Skills and qualifications:

  • Advanced analytical degree (preferred) 
  • 5+ years in an analytical position, business intelligence or business operations
  • Familiarity with data collection software and protocol
  • Experience integrating new software and programs
  • Capable of prioritizing multiple projects while still achieving deadlines
  • Excellent analytical and forecasting ability
  • Strong written and verbal communication skills
  • Analytical mind with a problem-solving aptitude
  • Familiarity with different tools and technologies – 
    • BI – Tableau, Google Data Studios, Power BI or Looker
    • Databases / Warehousing / Cloud solutions – Google Cloud, AWS, Azure, etc. 
    • Salesforce and CRMs 
    • Process management – Jira
    • SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
    • MS Excel / Google Sheets
    • Python / R – A plus
  • Proven abilities to take initiative and be innovative